Los Angeles, CA 90014
Here at BeautifiedYou.com we are dedicated to bringing you outstanding Customer Service while making your shopping experience smooth from start to finish!
We understand that online shopping can be difficult when it comes to Returns, as we aim to keep our customers 100% satisfied we have implemented a 30-day return policy whether you need to return an item due to a negative skin reaction, or simply exchange your lipstick shade our hassle free policy makes it easy to acclimate to a new skincare/beauty regimen.
*Anora Skincare Guarantee: We will guarantee that you will be 100% satisfied or your money back! We'll even pay for the return shipping!
If you're not completely satisfied with a product for any reason, here's how to your return your item:
Please obtain your Return Merchandise Authorization number ( RMA ) prior to sending the product back to us.
There are 3 simple ways to do this:
- Fill out the form at the botton of this page.
- Email us at CustomerCare@BeautifiedYou.com Please include your order number along with a list of the item(s) you’d like to return. Please specify used items.
- Contact us via phone at (888) 610-6133 Mon - Fri 9:00 a.m.- 4:00 p.m. PST
Products sent back without obtaining an RMA will not be accepted.
30 Day Policy
- For products that have been used or opened, store credit will be provided and can be used towards new merchandise once the items have been received and evaluated.
- For products that have been unopened/unused, a full refund will be applied back to the original form of payment once the items have been received and evaluated
- Lost or Stolen packages must be reported within 30 days
- Products must be at least 3/4 full to receive a refund or credit
- Products must be undamaged when received - please package items carefully. We will not refund damaged items for any reason.
- Products must be returned before any credit or refunds will be issued. We will NOT issue a refund or store credit without first receiving your return!
- If applicable, a 20% restocking fee will be applied to all returns
Foreo and Clarisonic are subject to follow the manufacturer's Warranty promise. Please contact either our Customer Care team or the manufacturer directly to assist with Warranty items.
Please also remember to register your device on the manufacturer's website to ensure that your Return/Exchange goes smoothly.
Additional Return Policy Notes:
- Pre-Paid shipping labels will be created for those who receive incorrect/damaged items
- Customers are responsible for return shipment charges. We highly recommend using a shipping service with a tracking number and insurance. We cannot be responsible for lost packages without proof of delivery.
- Returns require 5-7 business days to process.
- If we ship an item in error and the product is not returned within 90 days, we will charge the customer and will refund once the item is returned.
- We reserve the right to examine all products and make the final decision on acceptance.. All parts, pieces, printed materials, and any original product packaging must be returned
Please note that we do NOT accept returns on previously returned items, Beauty Bags, items from The Art of Shaving as well as Personal Microderm Devices.